Concierge Support

Outsourced Web Operations Management

For large companies with 75+ employees and multiple sites (or a multisite) that require daily or weekly content updates, ongoing staff training, consistent and relevant reporting, and routine strategy consultations, the Concierge Package transforms BIPi into your outsourced Web Operations department.

Not only do we handle all of the behind-the-scenes technical work, we work with your marketing team on an ongoing basis, assist with vetting and training new vendors or specialists when required, and build a solid library of knowledge to help ensure your team is resilient to whatever changes come your way.

What's the ROI?

You’ll see a real value of over $8,400 from this package, plus an average of 30-40 hours per month back in your calendar.

The following are included in the Concierge Support Package

  • Cancel Anytime
  • Premium hosting
  • Regular Backups
  • One-click website recovery
  • WordPress Software Core Updates
  • Software (Theme & Plugin) Updates
  • Dashboard Management
  • Annual licensing of basic software
  • Task management and record-keeping
  • Online scheduling
  • Monthly Maintenance Report
  • Google tools installation & data tracking Google tools monitoring
  • Priority Hacking Recovery
  • Security certificates
  • Enterprise Grade Network Speed and Security
  • 8 hours of Fast Tasks or consultation per month
  • Site Uptime monitoring & Performance Scans
  • Staging Site Management
  • Broken Link monitoring
  • Multisite support
  • Slack channel membership
  • Dedicated support specialist
  • Annual technical website assessment
  • No invoice minimum, smaller billing increments
Of course, there are discounts for our plans if you pay quarterly or annually.

Add an additional website to your plan, and get support for the additional site for 10% off!

Ready to get started?

Fill out the form below and we’ll be in touch within two business days to discuss a partnership.

 

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Not quite the package for you?

If our ready-made packages aren’t quite your cup of tea, worry not! We’re happy to build a custom package that perfectly fits your needs. Just like every seed needs its unique nourishment, your support needs won’t always fit into an neat little box. Customization is the key to thriving in the digital jungle, and we’ve got your back(end). Reach out today and we’ll cultivate a perfect, customized package, just for you.

Whether you’re a tender shoot or a seasoned oak, our website support is here to help you thrive online.